The almost 20-year rule of enabling mobile phone subscribers to call 911 even if they aren’t paying the wireless services anymore may be changed.
According to the proposal made by the Federal Communications Commission, cheap postpaid wireless plans have boomed and there were problems that were caused by the rule for emergency Novasors government call center service that outweighs the benefits.
The Proposed Change
A statement released by the agency last May after the announcement of the proposal saying that their record shows there were a bunch of fake calls to 911 from the aforementioned mobile devices; thereby causing problems on public safety resources.
According to a survey of call centers based in Indiana last 2008, over 90% of the emergency calls they received were from devices that don’t have a wireless service. Approximately 75% of these calls were made by children who were playing with old phones.
Clark County, on the other hand, kept receiving 911 calls about three years ago from a person who claims to be held hostage in his own home. And since calls made from phones without a wireless service are difficult to trace, it took them approximately 3 days to locate the caller who was only playing a prank.
Nonetheless, the executive director of Clark County 911, Brad Meixell, is still doubtful of whether or not the government should change the law.
The regulation was made in 1996 when there were objections made by wireless carriers. The aim of this rule was to enable emergency calls even if the account of the mobile owner has been suspended due to inability to pay or if the phone was kept as an extra in the event of any emergency.
About 9 public safety organizations questioned the 2008 federal government to evaluate the issue. Among the states that have given their feedback was Indiana.
According to the survey made by Indiana’s 911 advisory board, the calls have become more of a problem which interferes in assisting which is a real emergency.
The National public safety organizations, on the other hand, said that there must be other ways to address these problems instead of repealing the rule. However, the National Emergency Number Association has changed their position by saying that this rule should be revoked.
Note that one of the major problems with calls made from these phones is that 911 operators can’t actually be able to call them back. Although they have a locator, the phone can be anywhere within 100 meters of their point of location; thereby, making it harder to pinpoint the exact location of the caller.